Quore Helps Hotel Properties Transition to Isolation Wards for COVID-19 Patient Overflow

Quore Helps Hotel Properties Transition to Isolation Wards for COVID-19 Patient Overflow
April 7, 2020

FRANKLIN, TENN. (MO.Properties) – Quore, the leading provider of workflow management and productivity tools for hotels, today announced its Quore Aid Program for any hotel converting its property into a COVID-19 isolation ward or temporary medical facility. Quore has adapted its suite of solutions to allow for adherence to local and national healthcare guidelines to support housing facilities as they determine the right precautions each hotel isolation ward should follow in order to ensure the health and safety of staff, medical professionals and guests.

Individual states, counties and municipalities are actively seeking properties that are largely vacant due to growing Stay-At-Home mandates to serve as COVID-19 isolation wards. The goal is to relieve the pressure on hospitals, allowing them to focus treatment on the sickest of patients, and non-severe cases can be moved to an isolation ward. Hotels are prime real estate for these facilities, as most business and vacation travel has been cancelled.

Hotel isolation wards may be used for various scenarios, including for recovering patients, individuals exposed to the virus that may or may not show symptoms, moderately ill people awaiting test results, and individuals that may not be able to self-isolate in a home due to high-risk family members or personal homelessness.

“We want to support communities across the country in their efforts to stop the spread of COVID-19, and enable our hotel customers to contribute in a safe and secure way,” said Scott Schaedle, Founder and CEO of Quore. “Not only does our platform help properties optimize operations, but it enables staff and guests to communicate with little-to-no physical interaction. We’re providing a baseline of health and safety precautions each property or location needs to update to be in compliance with local and national guidelines, so each property can quickly adapt to new mandates and remain focused on its new role in ending this pandemic.”

The Quore platform enables hotel management and staff to limit face-to-face interactions, implement mobile communications with guests, and access modifiable templates that guide staff through recommended and/or mandated procedures that are updated in real time. These include isolation room set up and turnover, hand and hygiene protocol, trash collection, sanitation requirements, signage placement and other actions to ensure the highest level of health and safety compliance throughout the property.

For more information on how Quore is addressing specific operational needs in the current crisis, please click here or contact Richard Bradbury Richard.Bradbury@quore.com.

About Quore

Quore is an award-winning, cloud-based hotel quality optimization solution, providing the right tools to empower hotels of any size to make operations more efficient and improve guest experiences. Founded in 2012, it is the first solution ever to combine state-of-the-art technology and intuitive design to better manage all aspects of the guest experience, including preventative maintenance, guest requests and complaints, work orders, housekeeping and workforce/shift communication. Quore’s software is used by more than 4,400 hotels in the U.S., and it supports hotels from the industry’s largest brands, including IHG, Marriott, Hilton and Choice. The Franklin, Tennessee-based company is privately owned and was named one of America’s Best Startup Employers by Forbes.